The Human Touch
Managed Setup from Repricing Experts
Trusting an element of your business to a repricing solution such as ours can be a worrying thought.
We understand this and that’s why we’re not just any bog-standard repricer where your nearest point of contact is a robot! 🤖
Far from it actually!
We want to connect with our customers, understand their business and help, show and guide them to enable them to get the most out of their repricer.
Some sellers prefer to do it all themselves. If this is you – why not take advantage of our knowledgebase articles or watch our extensive video library. We will always strive to give our users all the info they need to use Repricer successfully.
But for anyone who wants something more personal – we have a team of repricing experts and account managers on hand.
You can pick a time that suits you and our team will show you around and help you get going in no time.
What’s more – the repricing experts will check in with you throughout the first few months so as you get more familiar with Repricer – they are always on hand to show you more advanced features that can really help scale your sales. Customers on our higher plans get permanent account managers.
Our help desk is manned 24×7 should anyone need support. Just drop an email to firstname.lastname@example.org or use the live chat facilities.
Many of our 5-star reviews on Trustpilot, Capterra etc – specifically call out how our support and onboarding teams helped get users set up and answered any questions they may have.
Kerri was incredibly helpful and patient as she walked us through the onboarding process. She took the time to answer all of our questions, even the ones that were basic or obvious.
Katie was very easy to work with, she is very knowledgeable about the Repricer platform. I signed up yesterday. Thank you