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Category: Customer Service

reduce returns with smart pricing

How to Reduce Returns with Smart Pricing

As an eCommerce business owner, reducing returns is critical to maintaining healthy profit margins and ensuring the success of your business. Returns can be costly and time-consuming, and they negatively impact customer satisfaction and loyalty. To minimize them, you must

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Amazon’s New Returns Policy: What Sellers Need to Know?

Amazon changed its returns policy for marketplace merchants that don’t use its fulfilment program. Third-party sellers who opt to ship orders themselves will be subject to the same rules as items shipped by Amazon: automatically approved returns and prepaid shipping

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How to Compete with Amazon on Price and Service

Competing with Amazon is one of the main concerns that many sellers have about starting a web store. As Amazon’s marketplace has grown, they have become renowned for their attractive pricing and efficient service, something that many sellers fear they

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How to Optimize Your Ecommerce Site For Mobile Checkout

Mobile ecommerce is on the rise. According to eMarketer estimates, spending through smartphones and tablets accounted for 34.5% of total U.S. ecommerce sales in 2017. It’s expected to reach 53.9% in 2021, passing out desktop as consumers’ preferred device for

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